TERMS & CONDITIONS

This website is operated by Senthmetic. Throughout the site, the terms “we”, “us” and “our” refer to Senthmetic. Senthmetic offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By accessing our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. If you do not want to be bound by these terms and conditions, please do not browse this site. 

Besides Senthmetic reserves the right to change these terms and conditions at any time, so you need to read these terms and conditions carefully every time you visit this website. Your continued use of this website indicates that you agree to be bound by these terms and conditions because they may be modified.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


Company Information

Head Office:

Our address:

South Park, Economic Development Zone,

Ruichang, Jiujiang City, Jiangxi Province, China.

Our contact email address:

support@senthmetic.net


Registered Trademarks, Copyright and Intellectual Property Rights

All trademarks mentioned on the website senthmetic.net are owned or licensed by Senthmetic.

All elements of the website (texts, photographs, logos etc.) are covered by intellectual property rights. Any reproduction, transmission, broadcasting or other forms of use of the information and elements published on the website senthmetic.net other than those for personal use is strictly prohibited. All requests to use or reproduce any information included in the website senthmetic.net must be sent to the senthmetic webmaster.


Accuracy, Completeness, And Timeliness of Information

In order to provide customers with the most up to date and accurate information, we constantly update our website to provide a better customer experience. Due to the updated content, for example, to correct any errors/omissions without notice. This information may include but is not limited to pricing, availability, inventory, recommended maintenance and other information.

Senthmetic is not responsible for any additional charges, loss, or damage incurred as a result of information, correct or incorrect, referenced or products purchased from Senthmetic. While we work to avoid any errors/omissions that may appear on the Senthmetic website, we do reserve the right to cancel any undelivered orders based on inaccurate information.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

The content of this Website, such as text, graphics, images, information is for informational purposes only. Any information furnished on this Website is not intended nor implied to be professional advice.


Modifications of Products or Services

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

The product illustrations, descriptions and color charts used by Senthmetic do not always have to match the delivered products. Reasons for deviations Senthmetic has no control over include but are not limited to technical changes and product range updates of the manufacturers. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.  Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


Optional Third-party Tools

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Third-party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


Shipping & Delivery

Payment for orders may be captured as soon as the order has been successfully placed and we will ship as soon as possible. Available shipping methods may vary for different types of products and shipping destinations. Most products in stock ship within 3 business days after which its delivery can be tracked via tracking number sent to your email. For custom or made to order items shipping time varies and the more details please contact our customer service when you need it.

Unless otherwise agrees in writing signed by an officer of Seller, all delivery dates are estimates Seller shall use its reasonable efforts to deliver all Product within the time specified; however, in no case shall Seller be liable for any expense, loss or damage whatsoever suffered by Buyer as a result of the Seller’s failure to deliver Product by the specified date.

Senthmetic is entitled to postpone or suspend promised deliveries if made impossible or unreasonably difficult by circumstances outside of Senthmetic's control. This includes but is not limited to fire, strikes, non-delivery by sub-suppliers, etc. More details please read our Shipping Policy.


Defective, damaged or incorrect products

We all know that accidents happen sometimes. If your product(s) arrive defective, damaged, or simply incorrect, please contact our customer service department as soon as possible. Please do not attempt to use it. If this is non-human damage, Photos of the damage, or defect issue may be requested in order to correctly process your request. 


Returns & Exchanges

If you are not satisfied with your purchase for any reason, we will be happy to accept a return for a refund or exchange on products in new/unused condition within 15 days of delivery. All returns and exchanges must be made via our Return Procedure. More details please read our Return & Exchange Policy.


User Comments, Feedbacks and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation 

(1) to maintain any comments in confidence; 

(2) to pay compensation for any comments; 

(3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any rights of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. More details please read our Privacy Policy.


Disclaimer

The liability of Senthmetic for damages due to misuse by the customer is excluded.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.


Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Termination Service

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


Other

If a provision is or becomes unlawful, void, or unenforceable in part or in full, effectiveness and enforceability of all other remaining provisions shall remain unaffected and it shall be enforceable to the fullest extent permitted by applicable law. The unlawful, void, or unenforceable provision shall be replaced by an effective and enforceable provision which comes as close as possible to the commercial purpose intended with the unlawful, void, or unenforceable provision with regard to extent, time, place or scope of application if legally admissible. The same shall apply for possible gaps in the contract.


Complete Agreement

Except for the Subscriber Agreement, if any, these Terms and Conditions contain the entire agreement between you and Senthmetic.net.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.